Privacy Notice

Bearcroft People & Change Ltd respects your privacy. This notice explains how we use personal information when you visit this website or contact us about our services.

Who we are

Bearcroft People & Change Ltd is responsible for the personal information covered by this notice.

Company number: 16940793
Registered office: 28 Rosemary Drive, London Colney, St Albans, AL2 1UD
For privacy questions, concerns or requests, email claire@bearcroft-pc.com.

Enquiries and correspondence

If you email or call us, we use your name, contact details and the information you provide to respond, discuss your needs and manage any potential or actual work together.

We rely on our legitimate interests in responding to business enquiries and managing business relationships. Where you personally enter into a contract with us, or ask us to take steps towards one, we rely on contractual necessity where appropriate. We also retain information where necessary to meet legal obligations.

We do not add enquiry details to a mailing list or send marketing emails.

You do not have to provide personal information to browse the site. If you contact us, we need enough information to respond. We normally receive enquiry information directly from you.

Website visits and cookies

This site is hosted by WordPress.com, operated by Automattic. It processes technical information about visits, such as IP addresses, browser information and pages viewed, to operate the website and provide site statistics.

For technical information used to operate and secure this website, we rely on our legitimate interests in maintaining a functioning, secure website.

WordPress.com may use cookies to run the site and its services. See Automattic’s privacy notice for visitors and its cookie policy for details and available choices.

We have not added a separate advertising tracker or mailing-list sign-up to this site.

Sharing information and overseas processing

We use WordPress.com (Automattic) to host this website and Microsoft 365 for business email. These providers may process personal information outside the UK, including in the United States and European Union.

Their published data protection terms describe safeguards for international transfers, including approved contractual clauses designed to protect personal information. For details, see Automattic’s privacy information and Microsoft’s data protection information, or contact claire@bearcroft-pc.com to request further information or a copy of the relevant safeguards.

We do not sell personal information. We may disclose information where required by law.

Keeping information

We keep enquiry information while discussions remain active. Once they end, we review whether records are still needed, taking account of any continuing business relationship, legal or accounting obligations, and the need to establish or defend legal claims.

We delete information when it is no longer needed. Where an enquiry leads to an engagement, relevant correspondence forms part of our client records and is retained on the same basis.

Your rights

Depending on the circumstances, you have rights to access your personal information, have inaccurate information corrected, request deletion, restrict its use, and receive or transfer certain information in a portable format.

Your right to object: You can object to our use of your personal information where we rely on legitimate interests, for reasons relating to your particular situation.

To exercise your rights or raise a privacy concern, email claire@bearcroft-pc.com.

You also have the right to complain to the Information Commissioner’s Office.

Last updated: 2 November 2026